Monday, February 11, 2002
By Camilla McLaughlin The Wisconsin Association of Realtors is fielding a proposal to revise the
state’s real estate law to permit so-called "designated agency." But one
Wisconsin buyer’s agent is pulling out all the stops to marshall opposition to
the idea. The association said the change "would allow a broker to designate individual
agents as the agent for a seller or a buyer client and thus avoid dual agency
within the firm." The proposal would apply only to in-house transactions and consequently would
affect only a small percentage of sales. But as brokerages continue to grow in
size, some observers note, the potential is great for an ever-increasing number
of transactions in which the buyer and the seller are represented by the same
firm. The Realtors’ association contends designated agency wouldn’t deviate much
from the way business already is conducted in the state. "In other states this is a dramatic issue. In Wisconsin we already have laws
regarding confidentiality in place," said association General Counsel Rick
Staff. He said the state’s 1994 Agency Reform Act already assures
confidentiality to all parties in a home purchase transaction. "Wisconsin has the strongest duty owed to all parties in the transaction of
any state. All parties, including the customer, have the right of
confidentiality," he said. If the law were changed, designated agency could be utilized at the principal
broker’s discretion. Proponents say this alternative to disclosed dual agency
would result in a higher level of representation. Staff said the concept is
backed by some state regulators the chairman of the state’s real estate
commission. The proposal is in the preliminary stages and still must under go hearings
before it is considered by the state legislature. At least 20 other states already allow designated agency. But such groups as
the National Association of Exclusive Buyer Agents consistently oppose it and
even heavy-hitters like Ralph Nader have weighed in against it. "If 25 states do a stupid thing, it’s still wrong," said Jay Reifert,
broker/owner of Excel-Exclusive Buyer Agency in Madison, one of a handful of
exclusive buyer agencies in Wisconsin. Reifert said the proposal is another step in the dilution of the agent-client
relationship that began when Wisconsin placed confidentiality for all parties
ahead of that relationship. He said neither the current nor the proposed law is in alignment with the
tenets of the common law of agency. "The basic precept of the common law of agency is that the agent is to put
the interests of the client ahead of all others, including his or her own," he
said. "The temptation with designated agency is to put the interests of the firm
ahead of either client, the buyer and the seller." Reifert isn’t alleging that
any specific firm would do so, but he believes designated agency opens the door
to temptation. Reifert charges that Wisconsin's laws "benefit large real estate companies by
allowing them to give lip service to agency, while creating an artificial legal
concept that will allow them to put together the deal at the expense of one or
both clients in the same transaction." Reifert is taking action against the proposal by circulating a large number
of lengthy e-mail messages decrying designation agency as a "conspiracy" to
"restrain trade." The messages are being sent to thousands of real estate agents
and hundreds of government officials, consumer advocacy groups, lobbyists
registered in Wisconsin and the media, according to Reifert. Jim Imhoff, chairman of the Wisconsin Real Estate Commission, believes
designated agency is an appropriate response to changes in the industry. He
cites as an example his own Madison-based company, First Weber Group, which has
21 offices and 325 agents. "If a buyer agent in my company has a client who wants to purchase a property
listed by another agent in my firm it is dual agency. Under the current law, the
ability of those agents to represent each party is diminished. Most states have
recognized that fact and gone to designated agency. That makes sense,
particularly since most real estate firms now are large companies," he said,
noting the dwindling number of firms with only three or four agents. Dual agency years ago was taboo in much of the real estate industry. But it
gained respectability under the cloak of disclosure as more agents began to
represent buyers. Concerns about broker liability and consumer protection have
spurred a number of Realtor organizations to push for designated agency laws at
the state level. Some states have adopted such changes with little fuss. But in other states
designated agency has become a battle pitting exclusive buyer’s agents against
Realtor organizations with each side arguing it is looking out for consumers’
interests. States grappling with agency representation issues include Massachusetts. The
state’s legislature defeated a designated agency proposal several years ago, but
a task force that includes exclusive buyer agents and so-called "traditional"
agents reportedly is studying the issue of representation. *** Do you have a comment about this
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